We accept returns for both defective and non-defective products within 30 days of delivery.
To be eligible for a return:
- The item must be unused, unworn, and in its original condition
- The item must be returned in its original packaging
- Proof of purchase is required
Please contact us at [email protected] before returning any item. Returns sent without prior authorization may not be accepted.
Defective or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery. Please include your order number and photos of the issue so we can assist you.
Return Shipping Costs
- For defective or incorrect items, return shipping costs will be covered by Modern Grove LLC
- For non-defective returns, customers are responsible for return shipping costs
- Original shipping fees are non-refundable
Refunds
Once the returned item is received and inspected, we will notify you regarding the approval of your refund.
If approved, refunds will be issued to the original payment method within 3–10 business days. Processing time may vary depending on your payment provider.
Shipping Information
All orders are processed within 1–3 business days and shipped within the United States via USPS Priority Mail. Delivery typically takes 3–5 business days.
Contact
If you have any questions regarding returns or refunds, please contact:
Email: [email protected]